Case study - Thiess Pty Ltd
Company description:
Thiess is a leading integrated engineering and services provider with diverse operations throughout Australia, South East Asia and the near Pacific. The company currently has more than 180 projects and employs upwards of 18,000 people.
The Workforce planning manager at the time, Melissa Lascelles, provided valuable input in the development and subsequent delivery of the Thiess human resource and recruitment strategy.
Recruitment challenge:
The human resource team needed to respond to two recruitment challenges in developing an innovative and progressive strategy.
The first was determining a holistic response to the ongoing skills shortage and the second was finding an integrated solution for both staff and workforce recruitment that could be implemented across the organisation as well as utilised for co-recruitment on joint venture projects.
"We identified that we needed the right tools to allow us to build a talent database and be more proactive in recruitment," said Melissa.
The solution:
The company created a team of Recruitment Champions with representation from each Business Unit. This committee worked together to identify the key preferred requirements of a recruitment software system.
Following these discussions, three vendors were sourced to demonstrate their systems and PageUp People was subsequently chosen as the provider of choice.
PageUp People software was able to meet the workforce and staff recruitment needs of Thiess and also provided a high level of candidate tracking and reporting functions.
"The PageUp People software was considered the most appropriate for us to achieve our desired objectives," Melissa said.
"The system was implemented in an intense nine-week timeframe, going live on 30th November, 2005."
Thiess uses the following PageUp People modules:
- Base
- Application form builder
- Job search and mail
- Job template
- Bulk activities (e.g. applicants' resumes can all be sent to the hiring manager at the same time, as opposed to sending each one individually)
The management reports module, comprising the internal forms builder and the source management tool, has also been included.
Thiess went live with Phase 2 in October, 2006. This was the integration of new PageUp People upgrades, incorporating the talent management module, artificial intelligence technology, the offer module, online job requisition and the events/booking module.
Results:
All Thiess business units are using the system.
Melissa said the company has been pleased with the results since the system was implemented.
"The software has been supported at all levels of the business and the flexibility and capability of the system has allowed Business Units to further manage their recruitment needs," she said.
